Shipping policy
White Mouse Studio designs in Singapore and manufactures in China, delivering worldwide.
Production & FOB
Production is quoted on an FOB (Free On Board) basis by default. Freight, insurance, import duties and taxes beyond the FOB point are the client's responsibility unless otherwise agreed in writing. Production typically takes 45–60 days; we follow up around day 30 for your consignee details.
Sample delivery — estimated transit by zone
| Zone | Destinations | Estimated delivery |
|---|---|---|
| 1 | Singapore, Southeast Asia, Asia-Pacific & East Asia | 5–7 days |
| 2 | Europe, US, UK & Middle East | 7–10 days |
| 3 | Rest of the world | 10–14 days |
Each sample takes about 14 days to make, then ships by express courier. Delivery times above do not include customs clearance.
We do not deliver to certain countries — including restricted or sanctioned destinations and locations where courier service is unavailable. Please check with us before ordering.
White Mouse Studio Pte. Ltd. · UEN 202218964R · 20 Collyer Quay, #09-01, Singapore 049319 ·hello@whitemouse.sg · +65 8903 2163 · Version 3, 3 October 2026